1. Welcome!

This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our services. If you reside in the European Economic Area (“EEA”) or the United Kingdom, Reavox SAS is the “data controller” of your personal information collected through the services (as defined in our Terms of Service). It’s important that you read this entire policy, but here’s a summary to get you started:

• We care a lot about privacy. We are committed to creating spaces where people can talk, hang out, and have fun with friends online. Respecting user privacy is a key part of that mission.

• We don’t sell your personal information. Our business is based on providing high-quality services, not from selling your personal information to third parties.

• We limit what information is required. We only require the information that enables us to create your account, provide and maintain our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.

• We care deeply about safety. Our dedicated team works hard to help keep our community safe. We also use certain information to help us identify violations of our Community Guidelines and prevent harmful content from being distributed through the services.

• We give you control. We give you the ability to control your privacy on Reavox.

Our “services” has the same meaning as defined in the Terms of Service. They include the Reavox app, which can be accessed on mobile, web, and desktop—any device with a web browser and internet connection. We also have a website, and we may collect your information through other means like surveys, emails, and social media. If we build another product, our services include that too.

2. The information we collect

We collect certain information when you use Reavox. This includes information you provide to us, information we collect automatically, and information we receive from other sources.

Information you provide to us

• Account information: When you create a Reavox account, you provide a username, password, and a way of contacting you (such as an email address). You’ll also need to provide your birthday. You will potentially provide your gaming ID that we save in a shortcut to connect with teammates.

• Content you create: This includes any content that you upload to the service. For example, you may write messages, voice chat or create open group discussions.

• Information from actions you take: We collect information about your use of Reavox and your activities on the services. This includes information such as the friends you add, the users you engage with, the communities you join, and other related actions.

Information we collect automatically

• Information about your device: We collect information about the device you are using to access the services, such as your IP address, operating system information, and browser information.

• Information about your use of the apps or websites: We collect log and event information related to how and when you use our services.

Information we receive from other sources

We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you.

3. How we use your information

We use the information we collect for the following purposes:

• To fulfill our contract with you: To provide you with the Reavox services and manage your account.

• To meet our commitments to the Reavox community: To monitor for and take action against users and content that violate our Terms of Service, Community Guidelines, and other policies.

• To contact you: To verify your account, notify you of important changes, and respond to your inquiries.

• For our legitimate business interests: To protect our services, personalize the product, improve our services, and advertise our services on Reavox and other platforms.

• To comply with our legal obligations: To retain and use your information for legal compliance and regulatory purposes.

• With your consent: To send you marketing communications where legally required.

4. How we disclose your information

We may disclose your information in the following circumstances:

• When you tell us to: When you add your content to the services, you are telling us to make that content available to certain people or communities.

• With our vendors: We may provide information to vendors we hire to carry out specific work for us.

• To comply with the law: We may disclose information in response to a request for information if we believe disclosure is required by law.

• In an emergency: We may disclose information if we believe in good faith that it’s necessary to prevent serious harm to a person.

• To enforce our policies and rights: We may disclose information if needed to enforce our Terms of Service, Community Guidelines, or other policies.

• With our related companies: We may provide information to our related companies, including parents, affiliates, and subsidiaries.

• Sale, Acquisition, or Transfer of Assets: We may disclose information if Reavox is engaging in a merger, acquisition, or sale of assets.

• Aggregated or de-identified information: We may disclose information that has been aggregated or anonymized.

5. Data retention

We retain personal information until we determine it is no longer needed for the processing purposes for which we collected it or for legal compliance.

6. How we protect your information

We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. We also enforce technical and administrative access controls to limit access to nonpublic personal information.

7. How to control your privacy

We believe that users should be able to tailor their Reavox experience to their preferences, including privacy. Here’s how you can control how we process your information, how to delete or correct certain information, and how to request access to your information.

Customize your personal Reavox settings

We offer settings that allow you to tailor your experience within Reavox.

Disable or delete your account

You can delete your account via the User Settings menu. Deleting your account permanently deletes identifying information and anonymizes other data.

Manage your content

You may edit or delete specific pieces of information within the services. Content may be retained by Reavox for use as described in this policy.

Access your information

If you want to see what information we have collected about you, you can request a copy of your data by emailing contact@reavox.com.

8. International data transfers

We process and store information on servers located in various countries. By accessing or using our services, you understand that your information will be processed and stored in these locations, where different data protection standards may apply.

9. Information about local privacy laws

Certain local laws, such as the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), and California’s Consumer Privacy Act (CCPA), require services to provide information about the information they collect, how they use it, and the lawful basis for processing it. We’ve described most of that already in the earlier portions of this Policy, but you can find state and region-specific information and disclosures here.

Exercising your rights

If you are located in certain regions, including the European Union, you may have additional rights such as those listed below:

• Right of access to your personal data

• Right to rectify your personal data if it is incorrect

• Right to erase your personal data

• Right to limit the processing of your personal data

• Right to the portability of your personal data

• Right to object to the processing of your personal data

• Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

If you have any questions about these rights or wish to exercise control over your information, please reach out to contact@reavox.com.

10. Changes to this Privacy Policy

We will update this Privacy Policy from time to time. We always indicate the date the last changes were published, and if changes are significant, we’ll provide a more prominent notice as required by law, such as by emailing you or highlighting the changes within the services.

11. Contact us

Email us at contact@reavox.com with any questions about this Privacy Policy or how we process your information. We’ll be happy to help.